Rehab FAQs

I’m here for my pet’s first rehab appointment! What now?

When you arrive for your pet’s first session, please call or text us at (615) 595-7170 to check in. We now have a sign in our parking lot directing you to the main rehab building!

Due to space limitations, clients are not currently permitted into our building, but we are more than happy to take pictures or video of your pet’s session for you! As most sessions are an hour or less, we ask that clients wait in their vehicle or hang out nearby. We will text or call you when your pet is ready to be picked up. A team member will bring your pet out to you.

What is my pet’s first session going to be like?

I have a specific day and time that works best for me. Can I have standing appointments in my desired time slot each week?

How do I pay for my appointments?

Do you have a cancellation policy?

Can my dog be off-leash? He’s well-behaved.

My dog is incontinent. Can he still use the underwater treadmill?

My dog is very anxious. Is he a good candidate for rehab?

What is Fear Free?

What's Next

  • 1

    Call us or schedule an appointment online.

  • 2

    Meet with a doctor for an initial exam.

  • 3

    Put a plan together for your pet.